At Maheshwari Vivah, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide to us through our matchmaking services. By using our website and app, you agree to the collection and use of your personal information as described in this policy.
Maheshwari Vivah is a platform that provides targeted matchmaking services, aiming to connect individuals for potential life partnerships. In order to facilitate these services, we collect and display certain personal information on behalf of our users. We take your privacy seriously and are committed to ensuring that you have control over your personal data at all times.
Maheshwari Vivah gathers following types of information:
We collect several types of information from you in order to provide a seamless and personalized matchmaking experience:
- Information submitted by you
- Information not directly submitted by the you
- Information we receive from others
Information submitted by you
When you register or use our services, you provide us with the following information:-
- Personal details (name, gender, date of birth, marital status, educational qualifications, occupation, etc.)
- Contact details (phone number, email address)
- Photos and profile content
- Payment details (if availing paid services, such as debit/credit card information or UPI)
- Testimonials, success stories, and photos shared by you
- Information shared with our customer care team
- Voluntary information submitted during surveys, contests, or promotions
Information We Collect Automatically
In addition to the information you directly provide, we may collect the following:
- User activity : Information about your activity on the platform, including the time and date you log in, pages you visit, features you use, and interactions with other users.
- Device Information : We collect data related to the devices you use to access our services, such as your IP address, device ID, device specifications, operating system, browser details, and error reports.
- SMS permission : We may request SMS permissions to authenticate transactions via OTP (One-Time Password) for payment purposes.
Information From Third Parties
We may also receive information about you from other sources, including:
- Social Media : If you choose to log in using your social media account (e.g., Facebook), we may receive certain information from your social media profile, such as your name and profile picture.
How We Use Your Information?
The information we collect is used in several ways to provide, maintain, and improve our services:
- Provide Matchmaking Services: We use your personal information to match you with other users based on your preferences, interests, and profile details.
- Manage Your Account: We process your information to manage your profile, help you with account-related queries, and improve your experience.
- Customer Support: We use the data to respond to your inquiries and resolve issues, ensuring a smooth user experience.
- Research & Analysis: We may use your data to analyze user behavior and preferences to improve our platform and service offerings.
- Communication: We may contact you via email, phone, or other communication methods to inform you about updates, promotions, or services that might interest you.
- Security: To ensure your account is secure and to prevent unauthorized access.
Your Control and Choices
At Maheshwari Vivah, we believe that privacy is a fundamental right, and we have taken steps to ensure you can control how your personal data is shared:
- Privacy Settings: You have the option to adjust your privacy settings and control who can view your profile information, photos, and other personal details.
- Opt-Out of Communications: You can opt out of receiving promotional emails or notifications at any time through the settings in your account.
- Data Access and Deletion: You have the right to access, update, or delete your personal information at any time. If you choose to delete your account, all associated data will be removed from our platform, subject to legal and contractual obligations.
Data Sharing
We will not share your personal information with third parties, except in the following circumstances:
- With service providers that assist in running our platform (e.g., payment processors, customer support teams).
- In case of legal obligations, such as complying with court orders or protecting against fraud.
- With your consent, in the context of providing you with matchmaking services.
Data Security
We take the security of your personal data seriously and use industry-standard security measures to protect your information from unauthorized access, alteration, or deletion. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or to comply with legal requirements. We encourage you to periodically review this policy for any updates. We will notify you of significant changes by posting the updated policy on our platform.
Contact Us
If you have any questions or concerns about this Privacy Policy or the way your data is handled, please Contact Us